Returns policy

If you wish to return or exchange product because of a change in mind, you may do so in accordance with the following process:

You must notify Silver Goddess within 7 days of accepting delivery of the Product and arrange return of the Product within 7 days after such notification. Any longer & refunds will not be accepted.
You must provide a "proof of purchase", being either a bank statement or email confirmation from Silver Goddess or delivery note. 
No exchanges or returns are accepted on sale items, unless deemed faulty.
On International returns you must mark on the courier company's consignment so that the products do not attract possible customs duties and taxes again.
You must return the product in its original condition.
You are responsible for arranging any insurance on the product.
You are responsible for the cost of the shipment of the product.
Upon receipt of the product Silver Goddess will refund to you the purchase price for the Product, less the shipping costs originally incurred.
Please allow 14 days from the day you return the product for your account to be credited.