Repairs
Each Silver Goddess product is carefully handcrafted from the highest quality materials. Given the delicate nature of a hand made process, we offer a 3 month warranty on all pieces from date of purchase. This warranty covers manufacturing faults (but does not cover neglect or wear & tear) and we will at our discretion replace or repair your damaged product with proof of purchase (whether that be Store Receipt or Bank Statement).
Silver Goddess does offer a repair service to our Jewellery that has been damaged out of the 3 month period. We will assess repairs and cost them accordingly.
Please contact us directly regarding any warranty or repair, including a picture of the item at silvergoddess@westnet.com.au
Collecting Your Jewellery
As soon as your jewellery has been repaired we will call you to say that it is ready for collection. Alternatively we can post the item to your address. Postage will be charged to the customer.
